If you think, you have received the product of incorrect size, color, product, or quality issues please call our customer care at +918880531711 or email us at support@vclusive.com mentioning your Order ID. We will ensure that a replacement product is issued to you with no additional cost. If the replacement is not available, we will refund the entire product amount in the form of Stars in the member account.
IMPORTANT: 1. Please note that any items returned without an authorization number will not be processed.
2. Returns of goods that are not in their original packaging will not be accepted and refused.
3. Please note that goods should be in original condition for them to be eligible for return.
4. The product should be unused, unworn, unwashed and undamaged and all packaging, labels and tags must remain intact and be attached with the item.
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