Please present your vClusive membership card or give your membership details when you make a spend at any of our brand partners, which you can view here.
Your vClusive stars can be redeemed at any of our partner brands, you will need to present your membership card at our partner brand, or you could redeem stars through the vClusive app.
Once in a while, we will send you information about new partners and special curations by email and sms. You can search for partner brands and rewards any time by logging into the vClusive website or app.
That’s an absolute yes! We add some of the best premium and luxury brands to our network everyday. If you would like to see your favorite brands on the vClusive network, please let us know at support@vclusive.com
You can always give your membership card number or mobile phone number to a vClusive brand. However, to redeem stars and for transactions involving cash card, brands require your membership card, for security reasons.
You never lose your stars. If your membership card is lost or stolen, you should report immediately by texting "BLOCK" to 5667755 from the mobile phone number registered with your account. This will prevent any further use of the card. You can then visit any of our partner brands and get a replacement card there.
Yes. Your mobile number helps identify your membership, should you forget to carry your membership card. In addition, vClusive periodically sends out information about new partners and special privileges via SMS to your mobile phone.
vClusive Awards are partner-specific cash vouchers worth thousands that you enjoy. These Awards are exclusive gifts from vClusive granted to you periodically.
While we strive to provide only the most relevant information to you via SMS and email, we do respect your desire for privacy. You can choose to not receive new partners and rewards information via email or SMS. For email, simply click on the unsubscribe link at the bottom of a vClusive email. For SMS, you can opt out by texting "OPTOUT" to 5667755.
If you wish to receive more information or would like to sign up for the vClusive service, please send us a message at sales@vmobo.com and we will contact you shortly.
